ArtCAM Insignia - Frequently Asked Questions. To help you make the right decision when buying your CADCAM software and to help troubleshoot any problems that you may encounter either pre-or post-purchase, we have compiled a list of frequently asked questions.
Please click on a question below:. To find out what the latest release of the ArtCAM Insignia is or for more information on the latest features, please visit the Latest Version page.
Is ArtCAM Insignia the right product in the ArtCAM range for me. Do you need a dongle/ USB security key to use ArtCAM Insignia.
ArtCAM Insignia is available with and without a dongle. For versions without a dongle there are two options:. with a printed booklet and installation disc from one of our dedicated resellers, known as "Pre-registered"; or. electronically for easy access from our ArtCAM Online Store as our "Download Only" version.
However, there are subtle differences between the version with a dongle, which we refer to as "Boxed" and the Dongle Free versions that we refer to as "Pre-registered" and "Download Only". These are covered in the questions below:. Our Dongle Free versions of ArtCAM Insignia give you the freedom to work in a way that suits you. In addition to freeing up your USB ports for other hardware devices, if you download our trial software or use a demo disc and decide you like ArtCAM, you can purchase the software directly from the demo software provided you have an internet connection.
Additionally you no longer need to wait for delivery or pay additional delivery charges/ custom duty with our Download Only version. The key difference is whether you need a dongle also known as a USB security key plugged into your computer to run your ArtCAM software, however there are a few additional differences. To help you determine which version is right for you we have put together the following table.
Dongle Free versions of ArtCAM Insignia require the internet in a number of instances. The most important is for the activation of your software. Once you have installed & activated your software you do not require an internet connection to use ArtCAM, however if you are not connected to the internet you will not be able to access the additional support materials provided such as videos from the tutorials or LIVE tabs in the software. In addition you will not be able to use the check for updates button to see if service packs or other software updates are available for your software. A Pre-registered/ Download Only (Dongle Free) version of ArtCAM Insignia can only be installed on one computer. To use ArtCAM Insignia on multiple computers, there are a few options:.
You can purchase additional Dongle Free licences if the following applies:. Not at all, we provide a Download Only version that ensures that you obtain the software as quickly as possible. All you need to follow are these simple steps:. Download the trial software from the ArtCAM website, or alternatively use the software on the most recent ArtCAM demo disc. Start the trial software & select “purchase online” to be taken directly to the ArtCAM Online Store.
You will then need to enter your details to create an account with us and purchase ArtCAM Insignia. Initiate your licence:. a) Restart your trial software and select “Install licence from file…” (This will have been emailed to your account address). b) Then select “Retrieve licence from server”, Et. voila, you are now running ArtCAM Insignia.
Want to access over 600+ reliefs? As an ArtCAM customer, you can download these for free from the Customer updates site. Simply download these once you have initiated your licence. Want more help buying a Download Only version? Not a problem, for more detailed help go to the forum. Purchasing ArtCAM Insignia.